Refund Policy

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At rafcuts, we prioritize your satisfaction with our services above all else. We understand that occasionally circumstances may arise where adjustments or cancellations are necessary. With this in mind, we've crafted a new refund policy to better accommodate your needs:
 

1. Satisfaction Guarantee: If you are not completely satisfied with the quality of our video editing services, please inform us promptly. We are committed to addressing your concerns and ensuring your satisfaction.

2. Flexible Refund Options:
   a. Full Refund: Should you decide to cancel your service before any work has commenced, we will issue a full refund promptly.
   b. Partial Refund: In the event that work has begun but remains incomplete, a partial refund proportional to the work completed will be provided.
   c. No Refund After Delivery: Once the final edited video has been delivered to you, refunds will no longer be available.

3. Refund Processing: Refunds will be processed using the original payment method and are typically completed within 7-14 business days.

4. Policy Revisions: We reserve the right to modify or update this refund policy as necessary. Any changes will be communicated to you promptly.
    

Your satisfaction is our top priority, and we are committed to providing you with the best possible video editing experience. For any inquiries or clarifications regarding our services or refund policy, please don't hesitate to contact us at contact@rafcuts.com. We are here to assist you in any way possible.